|Job Title: Customer Service Rep
|City: London - Country: Europe
|An exiting opportunity has arisen with one of our sportsbetting clients in Gibraltar. If you would consider a relocation and love sports read on.....
Processing customer bets
Provide excellent customer service via telephone, email, and chat.
Responsibility of each transaction from beginning to end, including queries or complaints.
Day to day administration
Monitoring and reporting customer activity.
Identifying good/bad business.
Building and maintaining Customer Profiles.
Maintaining Social Media Site(s)
Occasional team reporting
Strong communication skills (verbal, written, and presentational)
Good IT skills, including strong Excel, Word and Database information
Ability to develop strong working relationships within the team, and other departments
Strong customer skills; ability to create rapport with customers, via telephone, chat and email
Ability to train and coach to high standards
Excellent understanding of product and sports knowledge
E-gaming knowledge desirable
Drive and determination to manage a project from start to finish.
So if you have a proven passion for sports, could move to Gibraltar, and are looking for a role with lots of potential for progression email your CV to Michelle@bettingjobs.com for more information.
|Contact Email: Michelle Budge
|Contact Tel: +44 (0) 1355 588 988
|Apply By: Not Specified
|Reference: GI-VAC - 17385