888poker returned $287,292 of refunds to players in 2022
888poker returned $287,292 of refunds to its players throughout 2022, having recovered the funds from accounts that violated the group’s fair gaming policy.
The company noted that it has continued to make progress in tackling the problem of bots and real time advisor (RTA), the use of software programming to create unfair advantages over real-life players.
Moreover, 888poker detected players colluding with each other for unfair advantage, with data retrieved from its technology showing that throughout 2022, the group refunded a total of 6,801 players, averaging $42 per player. The figure represents a 32% year-over-year increase in the number of detections.
The group added the progress has been driven by its increased investment in improving its detection capabilities, which reflects its broader efforts to ensure a “safe, fair and enjoyable poker experience for all players.”
888poker Head of Poker Offering Matan Krakow commented: “At 888poker, we take the issue of game integrity very seriously. This year, as a result of our continued investments in technology, cooperation of our players and hard work of our teams, we have increased the detection rate of bot accounts, RTA and collusion to give back almost $290,000 to players.
“In the year ahead, we will continue to focus on this area to ensure that customers have a fair, safe and entertaining experience when they play with 888poker.”
Last month, 888poker announced that Lucia Navarro will be joining its ambassador team. Navarro initially joined the 888poker team in November 2022, where she joins Ian Simpson, Vivian Saliba, Kara Scott and Alexandre Mantovani in wearing the 888poker patch on live tables.
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