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Edward Obeng

Edward Obeng

Having graduated with a Broadcast Journalism degree, Edward has produced work with a number of local newspapers before joining Gambling Insider.
News | Press Releases
17th March
Presidential hopeful vows to cover Filipino casinos by AMLA
16th March
New Jersey citizens to vote on casino expansion
16th March
Bermuda launches Designated Sites application process
16th March
Cyprus reveals casino resort shortlist
15th March
Paddy Power Betfair partners with Worldpay
15th March
Tribal casino fast-tracked to August 2017
14th March
All change at Ladbrokes Australia: Jarvis in for Burnett at CMO
14th March
Sportsbet calls for an end to betting ad blitz
9th March
TonyBet first operator to be granted Lithuanian gaming licence
9th March
More unrest in Japanese sport as new betting scandal comes to light
8th March
Florida legislature rejects $3m tribal deal
8th March
Simon Trim appointed CEO of Sporting Index
8th March
Alibaba looking to exploit loopholes, introducing poker to China
7th March
888 changing rewards programme, ditching rakeback
7th March
ICC claims anti-corruption force is thwarting match-fixing plan
2nd March
No money for Taj Mahal if New Jersey casinos are approved
2nd March
IH to build $10bn casino on Rota
2nd March
888 appoints Frieberger as new CEO
1st March
Rank appoints Steven Esom as non-executive director
1st March
Hong Kong Jockey Club refuses to take bets on Chinese Super League
29th February
Paddy Power shares anti-money laundering failures
24th February
Groups oppose NFL’s cash prize DFS programme for kids
24th February
Atlantic City mayor labels state takeover plan a “fascist dictatorship”
24th February
Tennis leaders summoned before UK Parliament committee over match-fixing
23rd February
Bettson AB appoints Ulrik Bengtsson as CEO and president
23rd February
Intertain chief executive confirms he is set to stand down
23rd February
ICE attendance grows for another year, exceeding 28,000
22nd February
Ladbrokes' sponsorship of Cheltenham's World Hurdle ends
22nd February
R.Franco acquires Mediatech Solutions stake
17th February
Israel to discuss casinos
17th February
AFL introduces media betting rule
16th February
Dutch FA alleges match fixing
11th February
ESSA to tackle crime in sport
10th February
PokerStars removes heads-up cash games
9th February
Pennsylvania Committee supports removal of sports-betting ban
9th February
Keith Bristow to lead new anti-money laundering group
8th February
NeoGames strikes deal with Czech’s Sazka
8th February
Sportsbet fights for online in-play betting
3rd February
Racing Australia CEO wants in-play loophole changed
3rd February
GVC appoints new directors
3rd February
Paddy Power Betfair is out of the blocks
1st February
150 arrested in two Thai gambling den raids
1st February
Macau gambling revenue drops again
27th January
More big brands added to Lithuania’s gambling blacklist
27th January
Jowell acknowledges ineffectiveness in tackling FOBT dangers
27th January
Contractors may be on the hook for $200m if Wynn casino delays continue
26th January
US casino market to hit $93bn by 2020
26th January
Microgaming to launch new duel-release games in February
25th January
Kambi deal with LeoVegas to provide sports betting technology
25th January
Phil Ivey to launch white-label DFS site on iTEAM network



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IN-DEPTH 16 March 2020
Is there an ideal RTP rate?

With the help of casino and slot game experts, Tim Poole examines variations in return-to-player rates across the industry; with a particular focus on blackjack.

Return-to-player (RTP) rates make for a fascinating topic. Attracting customers in this industry involves the promise of those customers winning your casino’s money. RTP rates – the theoretical level of winnings a player can attain from a game – help measure this. Over time, a game’s RTP should average out, although precisely how long this period of time lasts can be far longer in some cases than others.

Consultant Alex Czajkowski, who has extensive experience in online casino and slots, uses an apt example to illustrate the concept. While lottery games can hold a 60% RTP, perfect play of basic strategy blackjack can offer RTP as high as 99.6%, with the majority of online slots set at 95% to 96%. As Czajkowski tells Gambling Insider: “The slots at McCarran International Airport in Las Vegas at the departure gates must be set to 85%, because you never win – and they don't care as you are leaving anyway.”

The Gambling Commission’s definition of RTP rates for the British market is another useful reference point. The Commission requires all gaming machines (including fruit machines and fixed-odds betting terminals) to “clearly display” their RTP rate. Even then, it urges players to realise this rate is an average across multiple uses of the machine; not a specific guide for every time a game is played.

As the Commission goes on to explain, RTP is generally measured across 10,000 or 100,000 games or more. That kind of sample size actually makes the impact on an individual game very small indeed. Even so, the regulator wants all firms licensed in Great Britain to make RTP information as clear as possible and there is certainly logic to ensuring this kind of transparency. But it also begs the question: does an ‘ideal’ RTP rate exist?

From Czajkowski’s experience, casinos on the Las Vegas Strip are more generous, setting a 95% rate for their dollar or multi-denomination slots. RTP rates will also reduce as stakes fall, for example on quarter, nickel or penny slots, although this does not apply online, where RTP rates remain constant and independent of stake size. Czajkowski adds: “If you see a slot actually publish its RTP, like some NetEnt games do, you can probably trust that figure.”

This unprompted mention of NetEnt brings us to the original inspiration for this article. In September, the supplier launched what it described as an industry-first product within live casino. Developed in collaboration with operator Rank Group, Perfect Blackjack was released on the Grosvenor Casino brand and later across the whole NetEnt Live network; it will be showcased for the first time at ICE London, where there will be a playable version at the NetEnt stand.

The idea of the game is a player being dealt cards according to the ‘perfect’ strategy – with players pre-selecting whether they want to auto-split or double down. Its RTP rate is 99.5%, although it’s worth noting perfect blackjack is an overall concept. The product itself is referencing perfect blackjack in name only.

“The RTP rate across various live blackjack products on the market is set to a range between 99.3% and 99.6%,” Andres Rengifo, Director at NetEnt Live, tells Gambling Insider. “In other words, the RTP is not in any way what sets Perfect Blackjack apart: its uniqueness is a lot more about simplicity and speed. When we first looked at the concept of Perfect Blackjack, we liked the fact we could be transparent about perfect strategy, which most blackjack players use anyway.”

The aforementioned rates of 99.3% to 99.6% are industry-accepted figures for live blackjack, likely the result of plenty of trial and error through the years. But discussing wider online blackjack games, Czajkowski again warns variations can return the RTP closer to a standard slot machine. Such variations include Blackjack Switch or Player's Choice. Tempting as they might seem, he says, they are not mathematically going to enhance a player’s chances.

When we ask why 99.5% is a ‘good’ RTP rate for blackjack products, the consultant says this is “a little bit of a loaded question.” Playing perfect basic strategy, or everything the ‘book’ tells you to do, indeed equates to a 99.5% RTP. Blackjack though, is a game that comes in “waves of good and bad luck.” Czajkowski explains: “I rolled $10 up to $50 the other day while ‘testing’ a new casino and was chuffed, but promptly lost it all. So you need to have a sufficient bankroll. For blackjack, 30 units [minimum bets] should keep you alive; playing $10 tables, have $300 in your bank roll. Playing $50 tables, you’d better have $1,500 on you.”

Another question we pose – this time to Rengifo – is whether a 99.5% RTP makes a game reliant on high volumes and is perhaps, therefore, a higher risk for casinos. “Making any live casino game profitable requires a high volume of bets: the essence of operating these games efficiently is all in the details and correct configuration of tables,” he responds. “Setting the right minimum/maximum bet ratio, the ideal speed for a game round, boosting the profit margin with side bets and – perhaps most importantly – having an engaging atmosphere on the table, are all details casinos need to generate high volumes.”

Widening the discussion to include an array of table and slot games, not just blackjack, all the above points to our headline question: does an ‘ideal’ RTP rate exist? For Czajkowski, his conclusion is no – an answer best demonstrated by variable RTP rates. Rather than settling on a magic number, differing percentages can be used as an important tool by an online casino operator.

“I've seen loss-leader games with an RTP of 105%,” he explains. “That generates a lot of turnover and a lot of winners; until they switch the RTP back to normal. Not all online slots have variable RTPs, but many do and the operator can use these strategically. For example, sending a losing player to a high RTP game and rekindling their enthusiasm.”

While the impact of RTP rates cannot be denied, then, the wide range of products within a casino’s armoury call for variety and, to some degree, even experimentation. That points towards flexibility rather than a rigid set percentage, taking each game or game category case by case. If you’ll pardon the pun, blackjack is the ‘perfect’ example, as the game’s RTP is more fixed, and developers and operators should not rely solely on that rate to entice customers.

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