What the pandemic has brought is renewed and increasing demand from casinos to operate more cashless, to avoid direct cash desk handling and give the customer more protection to eliminate as many cash contacts as possible.
This can be achieved by using a full contactless card system, something we already integrated in the late 1990s and is used by a good number of Dutch arcades: a well-proven system used for other reasons at that time. Concentrating your cash in a CTM terminal and being able to upload and redeem cash to a contactless card allows the operator to skip the bill validator and coin hoppers: less “dead cash” in the slots and lower investment, as well as maintenance.
That’s why we promote our Casino Redemption terminals, the CTM-ONE, able to handle all cash desk functionalities 24/7. Integrated with the CMS, this is a perfect solution.
Next to that, we are integrating as we speak fintech solutions, to accept E-Wallets to use digital “cash” on the casino’s smartcard by using cash. This is a perfect crossover for land-based and online gaming.
As times are changing in the casino industry, we also offer our CTM terminals based on a full rental base, including 24/7 support, maintenance, parts and for one fixed monthly fee. So there is no initial investment is needed.