6 November, 2023

Product Review: Smart Pit - Bridging tradition and technology

Gambling Insider takes a close look at some of the exciting products that are now available on the casino floor

With over three decades of industry experience, Interblock’s commitment to innovation is a cornerstone of its success in the gaming industry. The award-winning Smart Pit, named ‘Table Game of the Year’ by Global Gaming Awards Asia-Pacific 2023, seamlessly blends traditional table games with cutting-edge technology.

This innovation, known as the ‘Technology Umbrella’, transforms the gaming experience by increasing decision-making opportunities per hour, enhancing the house advantage across all games, and elevating customer service to unprecedented levels.

The Smart Pit appeals to both existing and new players, improving efficiency, security and overall performance across various table games, including roulette, craps, blackjack, and baccarat. By eliminating time-consuming transactions, dealers can effortlessly manage games, ensuring 100% accurate payouts.

This technology umbrella provides real-time player session valuations, eliminating manual data entry. Advanced game protection addresses industry losses due to dealer errors through automated card, wheel and chip reconciliation, enhancing security and gameplay accuracy.

Interconnecting live table games within a traditional pit enables players to engage in multiple games simultaneously, boosting engagement and casino revenue.

Dealers benefit from simplified tasks and improved customer service, resulting in greater efficiency. The Smart Pit offers various tipping options, enhancing customer service and acceptance among existing dealers.

Operators enjoy optimised staffing, increased profitability and an improved gaming environment. The Smart Pit also attracts a new player demographic, reducing the intimidation factor associated with traditional tables, leading to higher carded play and occupancy ratios, ultimately boosting the casino’s bottom line.