Gaming Innovation Group (GiG) has promoted Nicola Fitton to COO.

Nicola joined GiG in 2019 as Director of Managed Services; her role involved overseeing the operations, CRM and media service teams.

With over 15 years of experience within the commercial sector of the gaming industry, she has expertise in regard to casino, sports and poker from both B2C and B2B sectors.

In her new role, she will be responsible for overall platform delivery in addition to managed services operations, the customer onboarding process, and operations and retention departments.

Ben Clemes, CCO and MD of Platform at GiG, said: “I am very happy to announce the promotion of Nicola to COO. This promotion demonstrates the continued maturity of the platform unit at GiG, and focus on the onboarding and continued delivery to our partners both new and existing. I wish Nicola all the success in her role of COO.”

Fitton added: “I’ve been incredibly lucky to work with some great people here at GiG for the last two and half years, and build our successful managed services vertical. I’m now looking forward to taking on the new COO role and further developing GiG and rolling out our key strategic plans for 2022.”

A statement on its site noted GiG would announce additional internal department changes in the near future and also released an open position for Director of Delivery.