MGM Resorts: Revised loyalty programme to "reward every member"

By Isabella Aslam

MGM Resorts International has introduced its rebranded loyalty rewards programme, MGM Rewards, launching 1 February 2022. The programme offers access to over 20 of the operator's premier destinations.

This is the first time non-gaming customers can join their gaming equivalents by earning MGM Rewards Points. These points are redeemable for entertainment, complimentary food and beverage, hotel stays and much more. 

In addition to the rewards points system, customers who choose to play any slot game will also earn Slot Dollars. The five-member tier levels at MGM Resorts; Sapphire, Pearl, Gold, Platinum and Noir, remain in place. 

Members are given new and exclusive marquee benefits provide complimentary tickets to MGM Rewards concerts (Pearl+), grant access to exclusive tier appreciation events and experiences, waive resort fees (Gold+), obtain Tier Achievement Travel Credit to Las Vegas; and advanced suite upgrades for up to three nights, alongside 4pm late check-out times (based on availability; Platinum+). 

Anil Mansukhani, MGM Resorts VP of Loyalty Marketing, said: “MGM Resorts boasts an unrivalled collection of resorts and amenities for our guests from around the world.

“As every guest experiences our properties in unique ways, MGM Rewards is designed to recognise and reward every member with experiences uniquely suited to their preferences, whether that’s attending an incredible concert, enjoying a world-class meal or staying in a luxury suite.

“MGM Rewards was developed as a direct result of customer feedback and now offers more ways to earn, more ways to redeem, and more exclusive benefits at MGM Resorts’ 20+ destinations nationwide.”

Rewards members will have access to MGM Resorts’ entire portfolio of properties.

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