The casino resort, based in the Pacific Northwest state of Oregon, has partnered with Infor in an agreement which sees Seven Feathers adopt two of its hospitality platforms. Alongside the HMS, Seven Feathers will also integrate the Infor Sales & Catering suite of products into its product portfolio, allowing the company to streamline its digital technology.
Rob Debban, Director of Hotel Operations, Seven Feathers, commented: “As our property continues to grow and evolve, we knew it was necessary to reevaluate the systems we currently had in place, and make changes to help support future growth and deliver an even better guest experience.
"Travel and leisure are growing at a rapid pace, and we knew that this was a critical time to partner with Infor to modernise operations with innovative, scalable technology that can help support our future growth.”
Infor HMS, which includes state-of-the-art guest facilities, makes use of mobile applications to automate and customise check-in, housekeeping, revenue management and point-of-sale aspects of hospitality management.
The second piece of software, Sales & Catering, offers cloud-based event management and makes guest interactions more efficient from start to finish.
Jason Floyd, General Manager, Infor Hospitality, said: “The hospitality industry is making a strong comeback right now, and having a modern technology system in place is going to be the key to a brand's success in the coming months and years.
"Infor's new partnership with Seven Feathers Casino Resort can help provide the functionality, integration and customer support needed to deliver more memorable services for today's modern guest.”
