Felix Lai appointed GLI Asia Customer Service Representative
Gaming Laboratories International (GLI) has appointed Felix Lai as its new Customer Service Representative for its GLI Asia location.
Lai, who will assist the group’s clients throughout Asia, has over 10 years of experience in gaming and non-gaming in both Macau and the Philippines.
Based in GLI Asia’s new office in Macau, Lai will work with different types of clients, helping them navigate the “evolving future of gaming by taking full advantage of GLI’s exclusive integrated approach to compliance,” a statement from the group read.
The company also noted: “Lai brings a rich and diverse work history to GLI’s clients, which includes experience on the casino floor and in the casino cage, as well as working with slot developers and with non-gaming companies in online and offline enterprises.”
Previously, Lai served as Manager of Business Development at Red Point Technology, specialising in online and offline activities. He has also worked for slot and system developer Solis Group as Manager of Business Development, and previously held the same title for the business, retail, and catering sides of Megstar International.
Lai also served as Assistant Manager of Business Development for Suncity Group, and as Operations Manager for Century Oriental, where he oversaw daily operations of the casino gambling hall.
Marina Wong, General Manager of GLI Asia Limited, commented: “We are very pleased that Lai will be joining the team as Client Service Representative of GLI Asia.
“We welcome his broad experience and unique skill set specific to the Asian region, which we believe will be very valuable for our company.”
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