KSA: Over 20,000 Dutch gamblers have self-excluded since October 2021

More than 20,000 Dutch gamblers have used the Netherlands’ self-exclusion register since it launched last October.

kansspelautoriteit cruks gambling insider web image

More than 20,000 Dutch gamblers have used the Netherlands’ self-exclusion register since it launched last October.

As of 31 July, operators have consulted the country’s self-exclusion register CRUKS over 148 million times, according to new figures from the Dutch Gaming Authority (KSA).

Meanwhile, those 20,000 people who chose to self-exclude, banned themselves from gambling online, at slot machine arcades or Holland Casino properties for at least six months.

CRUKS forms part of the Netherlands’ new Gambling Act. Under this law, gaming operators are required to check the register before allowing customers to gamble.

“This law also tightens the requirements in the field of addiction prevention,” the KSA stated. “Slot machine arcades, Holland Casino branches and online gambling providers should consult CRUKS before allowing a player to gamble. If someone is on the registry, access will be denied.”

However, concerns have been raised about operators fulfilling this requirement. In June, the KSA announced an investigation of slot machine arcades over reported failures to prohibit access to self-excluded individuals.

At the time, the regulator said it had received “dozens of reports” and called such violations “very serious.” More recently, KSA Chairman René Jansen called out operators for not adequately fulfilling their duty of care.

Players may either register themselves, for at least six months, or can be involuntarily admitted to CRUKS. This can be done when a partner, friend, family member or even an operator submits a request.

After a “careful procedure,” the KSA will then make a decision about whether or not to register them.

Premium+ Connections
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
 
Premium
 
Premium
 
 
Premium
 
Premium Connections
The Global Gaming Awards are the most trusted and prestigious Awards in the gaming industry, recognising and rewarding the strongest performers across the previous 12 months.
25 Sep 2022

Global Gaming Awards Las Vegas 2022: Full Shortlist revealed

Gambling Insider and Gaming America are delighted to share the Shortlist for the 2022 Global Gaming Awards Las Vegas.

Life after M&A

Pariplay CCO Enrico Bradamante speaks to the GI Huddle about...

Global Gaming Awards Asia 2022: Winners revealed

The winners of the inaugural Global Gaming Awards Asia have...

Coming to America

Interblock Global CEO John Connelly speaks to Gambling Insid...

The supplier story so far

Gambling Insider speaks with leading executives from Relax G...

Read Magazine