Baha Mar, a Caribbean resort destination in The Bahamas, and Quick Custom Intelligence (QCI) have announced the update of QCI's Enterprise Platform to version 5.2.
Version 5.2 improves the QCI platform with the automation of operational tools that represent an integral part of a gaming facility's daily management.
The 100,000 square feet of gaming space at the Baha Mar Casino is set up to accommodate players of all skill levels.
John Zaremba, SVP of Casino Operations for Baha Mar, said: "The technology affords us the opportunity to analyse machine data and player information in a wide variety of formats, date ranges and categories. It also allows us to better understand our guest's preferences and play patterns which allow us to optimise our slot floor based on qualified data and statistics."
Dr. Ralph Thomas, CEO of QCI, said: "Baha Mar Casino's application of the QCI Slots is proof of the importance of managing a dynamic gaming floor with the ability to respond to changing customer demand patterns and to specific gaming events in real-time.
“Furthermore, the overhaul at Baha Mar was part of a two-week process where we upgraded over 115 resorts. This validates QCI's focus on the consistency of the codebase and the ability to manage our deployments at scale. This dedication of consistency has allowed us to further invest in innovation rather than management of older versions of our platform."
QCI and Baha Mar Casino announced a new partnership in March at Baha Mar.
The data-driven program's goal with the new QCI Platform is to maximise Baha Mar's game experience by analysing player involvement and improving machine performance.
