Key points:
- The Novovision CMS aims to enhance operations and customer experience for Spielbank Bremen and Casino Bremerhaven
- System includes business process management, cash handling and player tracking
Spielbank Bremen and Casino Bremerhaven have launched Novovision, Novomatic's casino management system (CMS). This aims to revolutionise the venues' service capabilities and streamline operational efficiency.
Novovision will introduce new service features at both venues gradually, focusing on streamlining business processes. The first phase focuses on business processes, cash management using TiTo, and improved tracking across video slots and live tables.
The system's core covers slot, jackpot and player management for 141 EGMs in Bremen and 88 EGMs in Bremerhaven. Live table accounting has also been integrated to manage the eight live tables at Spielbank Bremen.
New NV Cash Terminals, including the NCM 70 and NCM 90 in Bremen, and the NCM 90 in Bremerhaven, provide fast, self-service ticket redemption, enhancing customer convenience.
Future stages will introduce NV access gates with biometric customer recognition, a player card system and single-wallet functionality, offering a seamless experience for both guests and staff.
Good to know: The Novovision implementation aligns with upcoming regulatory changes in Germany, positioning both casinos for compliance and future growth
Peter Hauptmann, Sales Manager NBS, stated: “We are delighted with this implementation at the Bremer Spielcasino GmbH & Co KG.
This successful project has strengthened our business relationship and I am grateful and also a little proud to see the casinos in the Hanseatic City of Bremen now reopened and both fully running on our CMS.”
Peter Schneider, Managing Director Spielbank Bremen & Casino Bremerhaven, added: “We are pleased to announce the successful and seamless implementation of the Novovision Casino Management System, completed on schedule.
"This state-of-the-art solution enhances our operational efficiency while ensuring full compliance with evolving regulatory requirements.”
