William Hill US calls for regulators to gain power to fix glitches

By Matthew Enderby

William Hill US wants state regulators to have the power to undo technical errors, such as the glitch which led to FanDuel paying out after a player was given incorrect odds.  

The bookmaker sent a letter this week to the Nevada Gaming Control Board (NGCB) requesting a change in regulations to that effect.

The letter written to the NGCB, asked for: “...a revision that allows the Chair to use discretion in rescinding wagers where an obvious error has occurred; for example, with obviously erroneous pricing. This would address the situation that occurred recently in New Jersey where an operator issued a wager on a football game at a price that was obviously incorrect.”

William Hill General Counsel Sylvia Tiscareno testified at Tuesday’s meeting of the NGCB. She explained William Hill’s request regarding state power to rescind errors was prompted from previous internal discussions.

The three-person panel present at the meeting decided to review the input from Tiscareno and other stakeholders before making a decision.

The FanDuel error saw odds of 750-1 given for a game between the Denver Broncos and the Oakland Raiders, when they should have been set at 1-6. FanDuel was not forced to pay out, but instead chose to do so.

The operator has had a presence in Nevada since 2012 and runs close to 100 land-based locations throughout the state.




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