The Gambling Commission opted to suspend Goldchip’s licence as it conducts a review under section 116 of the Gambling Act 2005. The suspension has been brought into effect immediately.
While the regulator did not disclose any specific details, it did say: “Activities may have been carried out contrary to the Act, not in accordance with conditions of their licence and that the licensee may be unsuitable to carry on the licensed activities.”
In particular, the Gambling Commission noted suspicions regarding AML and social responsibility shortcomings, calling them “key considerations” in its decision to suspend Goldchip’s licence.
Any visitors to Goldchip’s website, Goldchip.com, will be greeted by a message explaining said suspension.
Alongside contact information, this message reads: “The UK Gambling Commission has suspended the remote operating licence held by Goldchip Ltd.
“Goldchip are working with the UK Gambling Commission to resolve this situation as soon as possible.”
While customers will not be able to access Goldchip’s betting services at this time, its suspension does not prevent the operator from allowing consumers to access their accounts and withdraw funds.
The Gambling Commission stated: “We have made it clear to the operator that during the course of the suspension, we expect it to focus on treating consumers fairly and keeping them fully informed of any developments which impact them.”