NEWS
13 October 2022
French regulator unveils new-look responsible gambling website
By Gambling Insider

The platform, which was originally launched back in 2015, allows French gamblers to evaluate their activity by taking a test.

Users complete a questionnaire based on the Canadian Problem Gambling Index (CPGI), selecting answers from a drop down list.

A risk level is then determined, and players deemed at-risk are encouraged to seek help; contact details for relevant organisations are provided.

France’s National Gambling Authority (ANJ) said: “Depending on the result displayed, personalised advice is formulated to help the player maintain recreational play or to help them regain control.”

But, after seven years of service, the ANJ has decided it is time for a makeover, or as the regulator put it, a “new visual identity.”

However, in order for the website to deliver a “better user experience,” the ANJ has also introduced several new features.

For example, the questionnaire can now be adapted to suit users’ specific preferences, whether that be sports betting, online casino or anything else.

“Thus, during the Football World Cup, users will be able to find a test related to sports betting,” the ANJ said.

A search tool has also been introduced to aid navigation, making certain content more accessible. Content is also now available in different formats, such as short videos and “testimonial podcasts.”

The ANJ added: “In particular, we learn how to detect the signs of problem gambling and its consequences and what support structures are available.”