Quick Custom Intelligence (QCI) has recently announced the extension of its partnership with Buffalo Run Casino & Resort, aiming to improve guest satisfaction and increase profitability via technology integration.

Mary Jewett, GM of Buffalo Run Casino & Resort, stated: "QCI has been an invaluable tool for our marketing and player development initiatives. It has empowered our team at various levels to take pointed action and truly use all of our resources, including our own time, to the best of our ability.

"We have been able to make large strides toward goals that previously seemed unrealistic for a team the size of ours and with the impending Power Pack rollout, this will only get better."

Andrew Cardno, QCI CTO, added: "We are deeply honoured to continue our relationship with Buffalo Run Casino & Resort. Their forward-thinking approach and dedication to delivering exceptional guest experiences align perfectly with our mission at QCI. Together, we aim to set new benchmarks in the industry." 

In recent initiatives, QCI introduced Pala Purl in collaboration with Pala Casino Spa & Golf Resort, allowing players mobile access to manage accounts and self-comp redemption for various rewards.

Additionally, QCI expanded software tooling across gaming sites in New South Wales, Australia, and deployed its platform at Hard Rock International and Seminole Gaming properties in North America and Punta Cana.