Gambling Survey for Great Britain (GSGB) review: Commission responds to OSR report
Ongoing efforts to enhance data quality and user engagement.
Key points:
– The Gambling Commission has responded to the Office for Statistics Regulation’s (OSR) review of the GSGB, outlining progress on key recommendations and quality assurance measures
– New initiatives focus on improving data transparency, user guidance and stakeholder engagement
The Gambling Commission has released its official response to the OSR’s assessment of the Gambling Survey for Great Britain (GSGB), launched in July 2023 to monitor gambling behaviours and risks.
Since the first statistics came out in July 2024, the GSGB hub has recorded over 5,200 visits, with raw data downloaded nearly 50 times within a month of its February 2025 release.
This data has already fuelled several external studies.
The OSR praised the Commission’s dedication and the appointment of Professor Patrick Sturgis for an independent review but called for improved quality assurance and clearer communication on data uncertainties, especially in methodology, highlighted by Professor Sturgis’ independent review.
The Gambling Commission asked the Office for Statistics Regulation (OSR) to assess the Gambling Statistics for Great Britain (GSGB) against the Code of Practice.
Good to know: The Commission aims to publish gambling research roadmaps in autumn 2025
In reply, the Commission promises updated validation reports by October 2025, enhanced user guidance and new tools like an interactive PowerBi dashboard. A user engagement strategy and feedback channels have also been introduced.
A dedicated email, correction logs and the GSGB User Group support transparency and user engagement. Enhanced communication and interactive tools aim to increase trust and data usability across stakeholders. The OSR urges clear communication of biases and data limitations, guidance updated in 2025.
The Gambling Commission’s July 2025 GSGB Review and Response formally commits to acting on the nine key recommendations put forward by the OSR following the Commission’s request for an independent review.
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