The Gambling Commission has suspended EveryMatrix’s operating license with immediate effect while a review of the company’s activity takes place.
The Gambling Commision instigated the review following an examination into EveryMatrix’s customer interaction framework.
Following the review, EveryMatrix will not be able to offer any real event betting or remote casinos, but the suspension will not affect the company’s B2B activities, such as manufacturing, supplying, installing or adapting gambling software.
EveryMatrix is still able to settle ante-post bets which have been placed prior to the suspension and allow customers access to their accounts for the withdrawal of funds.
When contacted for comment, Ebbe Groes, EveryMatrix CEO, told Gambling Insider: "The Gambling Commission suspended our B2C license based on a general evaluation of how we carry out our obligations with regards to evaluation of potential problem gambling for players.
"It’s important to note there are no specific player cases involved here nor is it concerned with any technical breaches in our software.
"We take responsible gambling seriously and have immediately implemented what we believe addresses the concerns of the Gambling Commission and are hopeful of getting this suspension revoked soon."