NEWS
13 December 2023
Ocean Casino Resort partner with Konami Gaming for Synkros technology
By Gambling Insider

Ocean Casino Resort and Konami Gaming have entered into a partnership to integrate Konami's Synkros as the core gaming enterprise management system at the Ocean Casino Resort on the Atlantic City boardwalk.

The agreement aims to introduce new features to the New Jersey market and improve the resort's operations.

This collaboration will implement Konami's Synkros system, which includes the Konetic employee mobile application and the integrated SYNK31 Title 31 / Anti-Money Laundering (AML) system.

Bill Callahan, GM for Ocean Casino Resort, said: “We are looking forward to partnering with Konami to present both our guests and our team members with innovative, first-to-market technology meant to maximise efficiency and improve customer experiences. Konami’s technology and global gaming savvy are invaluable in the implementation of these new features to our casino floor.”

The forthcoming launch of Synkros at Ocean Casino Resort is expected to introduce new bonusing and funding options for guests. Additionally, the Konetic mobile app is set to streamline various tasks for casino employees, aiming to simplify processes such as jackpot hand pays and cash processing.

Tom Soukup, SVP & Chief Systems Product Officer at Konami Gaming, added: “As Ocean Casino Resort continues to achieve exceptional growth, the resort is investing in state-of-the-art gaming technology and innovative systems to enhance its operations and guest experience. Our team is incredibly driven toward Ocean’s ongoing customer service strength, growth success and market differentiation.”

Additionally, Ocean Casino Resort observed a 33% increase in gaming revenue from September 2022 to September 2023.

Furthermore, Konami Gaming's expansion into Atlantic City follows the implementation of the Synkros system at The Queen Baton Rouge, Baton Rouge's first land-based casino.