The Gambling Commission (GC) has concluded an investigation into three UK online operators regarding failures in social responsibility and anti-money laundering.

The regulatory body found that BGO Entertainment Limited, GAN PLC and NetBet Enterprises Limited were not doing enough to prevent money laundering and keep consumers safe in the period between September 2018 and March 2020.

As a result, the GC has imposed stricter license conditions for both BGO and GAN, while all three operators must ensure they improve their policies and procedures to meet with GC expectations. In all the cases, the GC will also be reviewing the actions of the individual Personal Management License holders.

Commenting on the situation, Richard Watson, executive director of the GC, said: “Licensees must protect consumers from harm and treat them fairly.

“Our recent investigations uncovered a variety of consumer protection and anti-money laundering failings at each of these three operators and as a result we are using a range of enforcement tools against them. 

“We will continue to crack down on failing operators through our tough and proactive compliance and enforcement work.”