GambleAware study reports rise in problem gamblers seeking help

The proportion of problem gamblers seeking treatment has risen significantly over the last year, according to a new study from GambleAware.

GambleAware study reports rise in problem gamblers seeking help

In its annual GB Treatment and Support survey, GambleAware found that 63% of problem gamblers sought out treatment, advice or support in the last 12 months, compared to 54% in the 2019 study.

The new study also found a year-on-year increase of 43% to 53% in reported usage of treatment services, and an increase of 39% to 48% in support and advice among problem gamblers.

Barriers to seeking treatment for problem gamblers included concern around stigma and the perception that such treatment would be inaccessible, with 22% of respondents selecting the former and 15% selecting the latter.

Key motivations for those seeking treatment included knowing support was available via a particular channel (29%), awareness of the ease of accessing support (22%), and confirmation that treatment and support would be confidential (16%).

“It is encouraging to see a year-on-year increase in those classified as ‘problem gamblers’ seeking help, especially during the pandemic,” said GambleAware CEO Zoë Osmond. “These results will be used to help inform GambleAware’s new commissioning strategy as we continue our work to increase provision of and access to services.

“The significantly increased sample will allow GambleAware to better tailor existing support services according to local need and allow us to better support local authorities and health commissioners.”

Topics
OnlineCasinoIndustry
Stay updated with GI
Follow Gambling Insider for independent news, analysis and industry expertise.
Peter Lynch
Journalist

Peter Lynch is a journalist and former Staff Writer for Gambling Insider, where he worked from October 2020 to March 2023. During his tenure, Peter was responsible for writing news articles and feature content that explored major developments across the global gambling and iGaming industries.

He regularly interviewed leading executives and industry figures to bring firsthand perspectives on regulatory changes, commercial strategy and emerging market trends to Gambling Insider’s professional B2B audience.

Visit Profile

Gambling Insider delivers the latest industry news, in-depth features, and operator reviews that you can trust. Our team combines rigorous editorial standards with decades of specialized expertise to ensure accuracy and fairness. We are committed to delivering clear, impartial, and dependable coverage across the global gambling sector.

More News