Published
Land-BasedCasinoIndustryPartnerships

Batavia Downs Gaming & Hotel chooses QCI's enterprise platform

The tool is currently being implemented throughout the facility and the crew will be receiving training soon.

batavia downs
Listen To Article

Quick Custom Intelligence (QCI) and Batavia Downs Gaming & Hotel have jointly announced that the casino in Batavia, New York, has chosen the QCI Enterprise Platform – Nimble Edition.

The tool is currently being implemented throughout the facility and the crew responsible for marketing, player development and casino operations will be given training soon.

Henry Wojtaszek, President & CEO of Batavia Downs Gaming & Hotel, said: “We are looking forward to working alongside QCI's team in developing a strategy that will help us continue to provide exceptional customer service and revenues to our municipalities."

Andrew Cardno, CTO of QCI, said: "Batavia Downs Gaming & Hotel's decision to select our Enterprise Gaming Platform shows the importance of continually developing products that truly fit our customers' needs.

"The Nimble Edition was developed for casinos with under 1,000 slots, allowing their hosts, marketing executives and casino operations team to function in a modern data-enriched environment.

“We are confident our product will continue to meet the dynamic needs of Batavia Downs Gaming & Hotel."

Elsewhere, Hard Rock International, Seminole Gaming and QCI together announced the rollout of the QCI Enterprise Platform at their casino properties in March.

The aim of this deployment is to enhance the capabilities of Hard Rock and Seminole Gaming regarding the visitor experience across properties in the US, Canada and Punta Cana (Dominican Republic).

Dr. Ralph Thomas, QCI CEO, said of that deal: "This deployment is proof of the scalability of our platform for large enterprise organisations that have dozens of input source systems from hundreds of data tables.”


Casino News Sponsor
Premium+ Connections
Premium
 
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium Connections
Consultancy
Executive Profiles
Soft2Bet
Scientific Games
Digitain Malta
Follow Us

Facing Facts: Q3 2024 analysis

Gambling Insider takes a look at the Q3 results of operators...

Taking stock: The final count of 2024

Gambling Insider tracks operator and supplier prices of some...

CEO Special: Flutter CEO Peter Jackson – Playing to win

As the biggest publicly traded operator in gambling meets th...

CEO Special: Holland Casino CEO Petra de Ruiter – High flier

Petra de Ruiter, Holland Casino CEO, speaks to Gambling Insi...

A welcome from your host

A message from the Founder of the Global Gaming Awards and G...

From the event manager

A message from the Event Manager of the Global Gaming Awards...

From the Awards adjudicator

KPMG in the Crown Dependencies is the official voting adjudi...

The process

The Global Gaming Awards have deservingly earned the reputat...