Published
Legal & RegulatoryResponsible gamblingiGaming

Jackpocket Casino attains iCAP Certification for player protection

The company is the first iGaming operator in the US to achieve the certification.

iCAP Certification Jackpocket
Listen To Article

Jackpocket Casino, an iGaming operator in the US, has become the first iGaming operator in the country to receive the Internet Compliance Assessment Program (iCAP) certification for best practices in player protection.

The wider Jackpocket organisation was recently acquired by industry giant DraftKings for $750m.

Administered by the National Council on Problem Gambling (NCPG), iCAP represents the highest standard in the US for online responsible gaming.

Jackpocket demonstrated its commitment to player safety by implementing various features on the app to earn this certification. Users can access customisable play limits, for example, including restrictions on deposit, spending, playtime and logged-in time levels. 

The platform also provides time-out options and self-exclusion capabilities, allowing users to voluntarily suspend their gaming activity for specified durations.

Peter Sullivan, CEO and Founder of Jackpocket, commented: "Our mission to provide a fun and responsible online casino experience rests on ensuring the highest levels of safety and security. Every step we take is with the goal of safeguarding our users.

"We are proud of the fact that with Jackpocket Casino, players can confidently participate in their favourite games, knowing that their safety is not only a priority, but also professionally validated by the NCPG."

The evaluation process for iCAP certification involved a comprehensive assessment, including a product and website overview, interviews with management and customer service teams, and an audit of the company's responsible gaming policies. 

Gambling Integrity, a leading consultancy in responsible gambling, conducted the audit, and the accreditation is now valid for two years. 

Keith Whyte, NCPG Executive Director, added: "In achieving iCAP accreditation, Jackpocket Casino has emerged as a pioneer in prioritising player protection and responsible gambling practices within the US iGaming landscape.

"We applaud Jackpocket for emphasising the safety of their users and for setting an exemplary standard for the industry."

Premium+ Connections
Premium

Galaxsys

 
Premium

PIN-UP Partners

 
Premium

1xBet Partners

 
Premium

Imagine Live

 
Premium

GammaStack

 
Premium

Sport Generate

 
Premium

RISK

 
Premium

Revsharks

 
 
Premium

Lynon

 
Premium

Digitain

 
Premium Connections
Consultancy

SCCG Management

Executive Profiles
Zeal Network SE

Stefan Tweraser

VIP Play

Les Ottolenghi

Scientific Games

Keshav Pitani

Social & App

Spribe CEO exclusive: Simplicity is the foundation

Spribe CEO David Natroshvili speaks to Gambling Insider abou...

Redefining iGaming: A history of crash games

Crash games is a growing vertical that has taken gambling by...

A certain something: What makes crash games special?

Crash games. They’re simple, they’re easy to learn and,...

Smarter innovation to shape the future

Spribe CCO Giorgi Tsutskiridze discusses the past, present a...

Facing Facts: The corner of quarterly contemplation

With Q1 reports out across the industry, Gambling Insider co...

Taking Stock: A guide to key stock prices across the industry

Gambling Insider tracks prices from some of the industry’s...

15 years of Gambling Insider: From the Founders

Over the last 15 years, Gambling Insider magazine has interv...

15 years of Gambling Insider: The Awards over time

Global Gaming Awards Event Manager Mariya Savova gives us he...