IGT first to be granted NCPG’s new accreditation

The organisation offers several programmes, including those aimed at treating gambling and addressing mental health.

IGT first to be granted NCPG’s new accreditation

Key points:

– IGT has been awarded the iCAP award for its iLottery products

– It is the first company in the industry to do so

– To achieve this, a company has to prove its commitment to Internet Responsible Gambling Standards

International Game Technology (IGT) is the first gambling industry supplier to be accredited with the Internet Compliance Assessment Program (iCAP) Ready certificate by the National Council on Problem Gambling (NCPG).

The programme is accessible for companies operating in the US gaming market and will test a company’s commitment to Internet Responsible Gambling Standards.

As part of the audit, IGT’s iLottery operations were tested, including its ability to uphold responsible gambling policies, provide effective staff training and offer comprehensive support tools to players.

Wendy Montgomery, IGT SVP Marketing, Communications and Sustainability, said: “Being the first gaming industry supplier to achieve the iCAP Ready certification for our iLottery business is a testament to IGT’s comprehensive responsible gaming processes and practices implemented throughout the organization, and our dedication to protecting our employees, customers, and players worldwide.

“With Advancing Responsibility as a core pillar of IGT’s Sustainable Play program, we aim to meet and exceed responsible gaming standards as a trusted supplier to ensure that our customers are provided with the necessary tools to keep their players safe and promote positive play.”

Good to know: The National Council on Problem Gambling was founded in 1972 and was the first organisation created to tackle gambling issues in the US

Keith Whyte, NCPG Executive Director, said: “We applaud IGT for leading the way as the first recipient of the iCAP Ready accreditation.

“This achievement showcases IGT’s leadership and demonstrates that suppliers play a crucial role in ensuring player protections and promoting responsible play.”

Just before Christmas, IGT confirmed that it was investigating a cybersecurity breach within its internal systems.

Topics
OnlineLotteryIndustryResponsible GamblingiGaming
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Megan Elswyth
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Megan Elswyth is a business journalist and Staff Writer at Gambling Insider, where she has been reporting since February 2023. She specialises in researching complex commercial topics, analysing industry trends and interviewing senior executives to deliver insightful journalism for a professional B2B audience.

Megan’s coverage spans financial reporting, regulatory developments, SEC filings and key business developments shaping the global gambling and iGaming landscape. Her work combines rigorous analysis with clear storytelling, helping readers understand the financial, strategic and operational dynamics driving the industry forward.

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