Published
OnlinePokerIndustry

PokerStars to reimburse PKR players

Onli

PocketAces
ne poker giant PokerStars is to take the unprecedented step of reimbursing PKR users after the latter’s shutdown left around 60,000 players out of pocket.

It was revealed in early May that online operator PKR was suffering from financial difficulties, and its subsequent cessation of operations left players unable to access their accounts or withdraw their balances.

Amaya-owned PokerStars has opted to step in and refund those players, having begun the process of contacting the affected PKR player-base.

Following a “relatively simple process” detailed in PokerStars’ email instructions, PKR players will be able to have their PKR funds made available in a PokerStars account, “no strings attached”.

Many PKR players already have PokerStars accounts – those that do not will need to open one, although PokerStars has emphasised that there will be no obligation on users to play with those funds, and will be looking to make them available for withdrawal as soon as possible.

Eric Hollreiser, Corporate Communications lead at PokerStars, said in a release on the company website: “We're not doing this to improve our bottom line and we are not acquiring or planning to revive the PKR software platform.

“We're doing this because we think it's the right thing to do for the poker world and to encourage others to join us in putting you, the player, first by segregating and protecting player balances from operating funds.

“PokerStars is proud that we're in a position where we're able to step in and help these players and encourage all companies in the industry to put players first.”

Premium+ Connections
Premium
 
Premium
 
Premium
 
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
Premium
 
 
Premium
 
Premium Connections
Consultancy
Executive Profiles
Light & Wonder
Westgate Resorts
Imagine Live
Live! Casino & Hotel Louisiana
GGA: EMEA 2025 Shortlist
Follow Us

Facing Facts: Q3 2024 analysis

Gambling Insider takes a look at the Q3 results of operators...

Taking stock: The final count of 2024

Gambling Insider tracks operator and supplier prices of some...

CEO Special: Flutter CEO Peter Jackson – Playing to win

As the biggest publicly traded operator in gambling meets th...

CEO Special: Holland Casino CEO Petra de Ruiter – High flier

Petra de Ruiter, Holland Casino CEO, speaks to Gambling Insi...

A welcome from your host

A message from the Founder of the Global Gaming Awards and G...

From the event manager

A message from the Event Manager of the Global Gaming Awards...

From the Awards adjudicator

KPMG in the Crown Dependencies is the official voting adjudi...

The process

The Global Gaming Awards have deservingly earned the reputat...