No spike in UK illegal gambling complaints during pandemic

New data released by the Gambling Commission shows there has been no increase in the number of complaints about illegal gambling during the COVID-19 pandemic.

gambling commission logo

Complaints have been stable over the past 12 month and this has continued during the Government-enforced lockdown in the UK.  

There were a total of 12 complaints in March and 11 in April, which is consistent with previous months.

A team of specialists monitor any reports of illegal gambling complaints and then use a numer of tools to combat illegal websites.

Richard Watson, Gambling Commission executive director, said: "Our data does not indicate there has been an increase in any illegal gambling in Britain during the COVID-19 crisis.

"It is an area we monitor carefully and where we find problems we use our broad range of investigatory powers, alongside stakeholders such as software providers, payment businesses and hosting companies.

"Tackling illegal websites and unlicensed operators is challenging and it is also resource-intensive; but we are committed to continuing our work in this area to protect consumers here in Britain."

Last week, the Gambling Commission issued new guidance for online operators to ensure customers are protected during lockdown.

Premium+ Connections
Premium
 
Premium
 
Premium
 
 
Premium
 
Premium
 
Premium
 
 
Premium
 
Premium
 
Premium Connections
Consultancy
Executive Profiles
Isle of Man Gambling Supervision Commission
Gaming Inspection and Coordination Bureau (DICJ)
Bragg Gaming
Crown Melbourne
Resorts World Las Vegas
Follow Us

A welcome from your host

A message from the Founder of the Global Gaming Awards and G...

From the Lead Partner

A message from BetConstruct - Lead Partner of the Global Gam...

The year in review

The Event Manager of the Global Gaming Awards reviews the mo...

Casino Operator of the Year 2025

We present to you the 2025 Shortlist for the Casino Operator...

Facing facts: FY revenue figures reflect a turbulent '24

Who soared high and who fell behind in 2024? Gambling Inside...

Taking stock: Moving through to Q2

Gambling Insider tracks online casino operator and supplier...

Preview: This year's Global Gaming Awards Asia-Pacific and Americas

It’s that time of year once again, as the Global Gaming Aw...

Costa Rica: Effective regulation is the industry's path forward

Gambling Insider Senior Staff Writer Beth Turner spoke with...