Published
Legal & Regulatory

Barclays to implement 72-hour cool-off period on gambling spending

Customers of Barclays, one of the UK’s largest banks, will have to wait 72 hours as a cooling-off period once they switch off their spending on gambling.

Barclays

 

The feature is meant to help customers control their spending. Reportedly, the feature was used 187,000 times since the pandemic lockdown started. 

 

The option to block gambling was implemented in December 2018 and was used more than half a million times. According to the bank, the further delay was added based on customer feedback.

 

Any transactions within the 72-hour period will be declined automatically. Customers can switch off their spending not only on gambling sites but different retailers as well, such as restaurants or supermarkets.

 

Those who don’t want to use the cooldown option have other features at their disposal, such as setting limits on withdrawals and transactions in order to control their spending. 

 

Sian McIntyre, managing director at Barclays, said: “Customer feedback on our gambling control showed us there was more we could do to help and we’ve worked closely with them to design the solution.” 

 

GamCare CEO Anna Hemmings added: “The ability to block gambling transactions through your bank card or app is incredibly helpful to those struggling to control their gambling, and is ideally used together with other practical tools such as self-exclusion, blocking software, and specialist support and treatment around the issue.” 

Premium+ Connections
Premium

Imagine Live

 
Premium

Sport Generate

 
Premium

Revsharks

 
 
Premium

GammaStack

 
Premium

RISK

 
Premium

Digitain

 
Premium

Galaxsys

 
Premium

1xBet Partners

 
Premium

Lynon

 
Premium

PIN-UP Partners

 
Premium Connections
Consultancy

SCCG Management

Executive Profiles
Zeal Network SE

Stefan Tweraser

VIP Play

Les Ottolenghi

Scientific Games

Keshav Pitani

Social & App

Spribe CEO exclusive: Simplicity is the foundation

Spribe CEO David Natroshvili speaks to Gambling Insider abou...

Redefining iGaming: A history of crash games

Crash games is a growing vertical that has taken gambling by...

A certain something: What makes crash games special?

Crash games. They’re simple, they’re easy to learn and,...

Smarter innovation to shape the future

Spribe CCO Giorgi Tsutskiridze discusses the past, present a...

Facing Facts: The corner of quarterly contemplation

With Q1 reports out across the industry, Gambling Insider co...

Taking Stock: A guide to key stock prices across the industry

Gambling Insider tracks prices from some of the industry’s...

15 years of Gambling Insider: From the Founders

Over the last 15 years, Gambling Insider magazine has interv...

15 years of Gambling Insider: The Awards over time

Global Gaming Awards Event Manager Mariya Savova gives us he...