All Articles by Owain Flanders

Owain Flanders looks into the number of customer complaints in the UK gambling industry over the past six years, and how customer care might be utilised to reduce it

The People’s Court in the northern province of Bắc Ninh, Vietnam, has handed out jail terms to six members of an illegal online gambling ring.

IGT has reported revenue of $1.15bn for Q3 2019, a 3% rise year-on-year at constant currency.

Global Gaming CEO Tobias Fagerlund has told Gambling Insider he was not surprised by the Swedish Administrative Court’s decision to reject the operator’s appeal against a license revocation.

Gamesys Group revenue was £92.4m ($118.6m) for Q3 2019, a rise of 23% year-on-year.

SportPesa CEO Ronald Karauri has said the operator will reconsider operations in Kenya following the overruling of a 20% tax on winnings.

Global Gaming’s appeal against the revocation of subsidiary SafeEnt’s license has been rejected by the Administrative Court in Sweden.

The Australian Communications and Media Authority (ACMA) has announced it will begin blocking illegal offshore gambling websites in the country.

Las Vegas Sands Managing Director for Global Development, George Tanasijevich, has outlined plans for the operator’s proposed integrated resort in Yokohama.

Last week, the Gambling Related Harm All-Party Parliamentary Group (GRH APPG) called for stake and deposit limits to be set at £2 ($2.60) for online slot games in its interim…