The Gaming Authority (KSA) has announced a significant upgrade to the Cruks API that is aimed at improving the processing of personal data exceptions and enhancing overall control.
Cruks, the self-exclusion register for players who wish to exclude themselves from gambling, currently has around 75,000 registered users.
Providers of gambling activities are mandated to check players against the Cruks register to ensure they are not listed. This register was initially designed for standard personal data, but it encountered issues with exceptional cases.
Some players possess identity documents with only a first or last name, for example, while others have documents with an invalid date of birth, such as 0-0-1968. These anomalies previously caused problems during the verification process by gambling providers.
The upgraded API aims to resolve these issues, ensuring smoother, more accurate checks and preventing any disruptions in the verification process.
All providers have been given instructions that detail how (and if) they can transition to the new API.
In related news, the KSA urged for enhanced duty of care in arcades earlier this month. This statement was prompted by a series of inspections that the KSA had carried out across arcades in the Netherlands in December and January.
The inspections revealed that, while most arcades acknowledged their duty of care, there were still significant areas that required improvement to prevent and limit gambling addiction.
Last month, the KSA also increased the penalties for illegal gambling terminals.
