Only handful of licences lost as Gambling Commission reviews Caesars personal management licence holders

By Tim Poole

The Gambling Commission says it has taken action against personal management licence (PML) holders at Caesars Entertainment.

This follows a case in April 2020 which saw Caesars Entertainment UK Limited pay £13m ($18.2m) after a series of failures, including failures involving VIP players.

However, as a result of an investigation, only three PML holders surrendered their licence following notification their licence has been placed under review.

Initially, seven holders were warned and two received advice to conduct letters.

The Commission did add that, in addition, one PML holder surrendered their licence while being investigated, another was subject to revocation due to non-payment of licence fees and a further 18 received advice to conduct letters outside the review process.

The Commission also stated: "In a separate incident, one Caesars’ PML holder had his licence revoked following an altercation with a guest at his place of work."

Richard Watson, Gambling Commission executive director, said: “All personal licence holders should be aware they will be held accountable, where appropriate, for the regulatory failings within the operators they manage.”

It must be said, though, that critics will feel the Commission has been extremely lenient, given the small amount of licence holders that have actually lost their licence as a result of this case.


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