The statement - from Dominic Mansour, COO, Digital, Buzz Bingo - is in response to the £780,000 ($1.04m) fine the company was ordered to pay by the Gambling Commission for social responsibility and anti-money laundering failures.
The group, which operates the site buzzbingo.com, received a formal warning and penalty fee from the regulator. According to the Gambling Commission, the failures took place between October 2019 and December 2020.
Buzz Bingo has since responded, with Mansour telling Gambling Insider: “One of Buzz Bingo’s core values has always been to put players first and protect those that are vulnerable. Buzz Bingo is fully committed to ensuring it meets the highest standards of compliance across its digital platform buzzbingo.com, including its anti-money laundering and social responsibility obligations.
“The fine from the Gambling Commission relates to legacy issues that have now been addressed. Buzz Bingo has reviewed and overhauled all its compliance measures and is confident that current policies and processes now meet the standards set.
“Moreover, Buzz Bingo has increased its current and ongoing investment to enhance all its risk and compliance processes to continually improve player protection.”