Mark Hands named Director of Food, Beverage & Hospitality at Metropolitan Gaming

This is a newly created role in the company, covering eight venues in the UK. 

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Metropolitan Gaming has announced the appointment of Mark Hands as its new Director of Food, Beverage & Hospitality. 

Hands, in this newly created role, will be responsible for the dining and beverage operations across eight Metropolitan Gaming venues across the UK. 

Following on from his time working for Alea Glasgow as Venue Director, which is part of the Metropolitan Gaming Group, Hands will now manage team members, ensure quality and consistency of food and service, handle budget and financial planning, develop menus, maintain inventory and ensure compliance with health and safety regulations at the eight UK venues. 

Coming into this role, the new hire brings with him experience in the hospitality sector which covers over 36 years, including roles in Michelin Restaurants, Group Manager for Hilton Hotels and Managing Director for a nine-hundred-acre resort in South Africa. 

Hands will aim to enhance the overall guest experience working as Director of Food, Beverage & Hospitality including through new strategic investments and will look to increase revenue and efficiency in all areas. 

Hands himself said: “I’m excited to take on this new role and implement new strategies and restaurant concepts and partnerships to ensure we deliver the very best in hospitality to our guests across all venues.  

“It’s an exciting time for the Group and I’m looking forward to working with the exceptional team, who are committed to showcasing a truly superior Metropolitan Gaming experience.” 

In other appointment news, Hoiana Resort & Golf has appointed Melvyn Boey as its new Chief Financial Officer (CFO), bringing with him over 25 years of experience in equity research, corporate finance and the hospitality sector. 


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