Key points:
- All qualifying participants in a recent Live Trivia event mistakenly received $5,000 payouts
- Hard Rock Bet confirmed the awards will not be reversed
- Live Trivia is a new interactive casino game exclusive to New Jersey
Hard Rock Bet has confirmed it will honour $5,000 cash awards issued to every qualifying participant in a Live Trivia session held on its New Jersey casino platform on Wednesday evening, despite the payouts being issued in error.
The platform’s Executive Managing Director & President, Matt Primeaux, said the company “responded quickly and deliberately” when the error was discovered.
Primeaux stated: “The awards stand. While others may have tried to claw back the $5,000 awards – Hard Rock Bet wants to put our customers first wherever possible, not just when it’s convenient.”
Live Trivia is a new digital product on the Hard Rock Bet platform, combining live dealer hosting with quiz-style gameplay.
Each session presents players with ten timed questions. Those who answer at least seven correctly earn a share of the prize pool. Sessions are scheduled weekly with rotating themes, including Pop Culture and Independence Day.
Good to know: Hard Rock Bet launched its first crash-style title, Take-Off by IGT PlayDigital, earlier this year
The brand also introduced exclusive games such as Hard Rock Cash Lock, co-developed with AGS, as part of a wider content differentiation strategy in New Jersey.
The $5,000 payouts deviated from the standard prize distribution mechanics, where winners typically split a fixed pool. The unexpected outcome has prompted industry discussion around risk management in promotional and real-money crossover formats.
Hard Rock Bet operates in several regulated US states, with New Jersey as one of its core markets. The platform has added over 3,000 casino titles in 2025 and was among the first to integrate Games Global’s Free Spins tool in the US.
Primeaux concluded the statement by reaffirming the company’s focus on a “simple, fair and transparent entertainment experience,” as it continues to expand its digital footprint and explore new interactive formats.
