Key points
- Fafabet issued £170,000 fine
- Operator accepts breach of Gambling Commission standards
- Terms and conditions found to be unfair
The Gambling Commission has levied a £170,000 fine on Taichi Tech Limited, which trades in the UK with the brand Fafabet.
An investigation has found Fafabet to have fallen foul of the fair and open licensing condition, and the operator will also now submit to a third-party audit to ensure that its anti-money laundering and safer gambling controls are being properly implemented.
In the bonus terms for Fafabet’s new casino promotions, players would find the following condition: “Fafabet have the right at their own discretion to close accounts or forfeit winnings.”
This has been deemed by the Gambling Commission as unfair under The Consumer Rights Act 2015 (CRA).
John Pierce, Director of Enforcement and Intelligence at the Gambling Commission, said: “Licensed operators must ensure their terms are clear, fair, and transparent, so customers fully understand what to expect.”
Good to know: The Consumer Rights Act relates broadly to consumer contracts and is explicitly referenced in the terms of the Gambling Commission’s Licence Conditions and Codes of Practice
In addition to this breach, the Gambling Commission has also reported failures within Fafabet’s anti-money laundering and social responsibility frameworks.
The investigation cites potential markers of harm being missed and insufficient KYC protocols as concerning signals of improper behaviour.
Taichi Tech Limited has itself acknowledged these deficiencies and accepts the regulatory outcome.
