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Jack Entertainment partners with Konami for CMS

Konami Gaming's Synkros system will now be harnessed across Jack Entertainment's 1.5 million square feet of casino and entertainment space.

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Jack Entertainment, a gaming operator based in Ohio, has chosen Konami Gaming’s “Synkros” as its exclusive casino management system.

This move will see Synkros' technology harnessed across Jack Entertainment's 1.5 million square feet of casino entertainment space – which encompasses over 2,600 gaming machines and 85 table games at Jack Cleveland Casino and Jack Thistledown Racino.

With the implementation of Synkros, Jack Entertainment guests will be able to access clubJack loyalty rewards across all gaming locations. Real-time updates will also ensure that players receive specialised offers, awards and bonus events tailored to their preferences.

Van Baltz, SVP & Chief Information Officer for Jack Entertainment, stated: “As one of the region’s premier entertainment destinations, Jack remains dedicated to providing unparalleled guest experiences by embracing cutting-edge advancements and innovations.

“Our collaboration with Konami underscores this commitment, as we aim to engage more guests with exciting and rewarding experiences, leveraging their reliable and cutting-edge systems.”

Randy Caron, VP of Systems Sales at Konami Gaming, added: “Since opening as Ohio’s first full-service casino, Jack Entertainment has operated with a focus on creating extraordinary moments for guests.

“The technology that powers the gaming enterprise is an important piece in creating unique engagement opportunities for guests and ensuring a smooth player experience, which Konami is excited to support through this key Synkros launch.”

Konami Gaming also partnered with Ocean Casino Resort in late 2023 to integrate Synkros as the core gaming enterprise management system for the resort. The installation of the Synkros technology at Ocean Casino Resort is scheduled for completion before the summer of this year.


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