Malta Gaming Authority clarifies changes made to audit procedures
The updates were issued last year, but still seem to be causing issues for some licensees.
Key points:
– The Malta Gaming Authority has provided some additional clarification regarding recent changes
– This includes explaining what ‘Resolved at Audit Stage’ means when completing the audit
When the Malta Gaming Authority (MGA) revised a section of its website last year concerning the system audit, system review and compliance audit procedures, it created some confusion with licensees in the industry.
Typically, a provider would have 60 days to complete its system audits and reviews, and 90 days for compliance audits.
The new update added two audit statuses, ‘Resolved at Audit Stage’ and ‘Partially Compliant’ for providers to use if they found problems during the process.
However, it wasn’t clear to everyone what to do with these.
As such, the MGA has issued a document explaining which options providers should use.
For example, if they find a minor issue during an audit that can be immediately fixed, they can mark it as ‘Resolved at Audit Stage’.
However, if an issue is found that cannot be fixed immediately, but is likely to be resolved in the near future, companies can use ‘Partially Compliant’.
Both of these must be accompanied by notes explaining the issue, the fix and any future action plans.
Good to know: Within the past year, the MGA has made changes to non-profit tombola and lottery application requirements, the audits and reviews processes, alternative dispute resolution proceedings, certificate applications, personal detail forms, device exhibition regulations and financial reporting requirements, just to name a few
To help speed up the process, the MGA has also added three folders that companies will be expected to use.
The correct information must be submitted to the system audits folder, the system reviews folder or the compliance audits folder, respectively.
The Authority hopes that by ensuring that all information is submitted in the correct place, the process will go more smoothly.
The MGA has also asked providers to name the files in reference to what they represent.
Finally, providers will be required to explain why the document in question is deemed to be “sufficient and conclusive” for the audit.
It’s not just the licensed providers that are catching the attention of the Authority, but the illegal ones too.
Recently, the MGA had to issue a statement after casinowinner.io claimed it held a licence from the regulator.
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