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Cliff Ehrlich

American

COO
Rush Street Gaming

Cliff Ehrlich is a seasoned casino and resort professional with over three decades of experience in the gaming and hospitality industries. His career is marked by a consistent track record of successful leadership, with his expertise ultimately leading to his appointment to the role of COO for Rush Street Gaming in August 2024.
Education
  • University of Colorado Boulder

MAJOR ACHIEVEMENTS

Ehrlich is a dynamic leader in the casino and resort industry. Acknowledged for his expertise in casino and resort management, development and operations, Ehrlich has demonstrated a knack for driving revenue, reducing costs and fostering a positive work environment within several businesses. 

Throughout his career, Ehrlich has held a range of high-profile roles and has consistently displayed an ability to navigate complex challenges, ultimately establishing himself as a highly respected figure in the gaming and hospitality sectors. 

Following on from his stint with the Navajo Nation Gaming Enterprise, Ehrlich was appointed as the new COO of Rush Street Gaming in August 2024, taking over from Bill Keena who is set to retire by the end of the year. 

EMPLOYMENT

Ehrlich’s career took off in the early 1990s, when he owned and operated the Pines Resort Hotel and Conference Center in the Greater New York City Area. From June 1990 to June 1996, he managed a 422-room resort hotel that featured a range of amenities, including a golf course, ski area, indoor and outdoor pools, an indoor skating rink and indoor tennis courts. Under his leadership, the resort offered entertainment for up to 1,200 guests in a nightclub and a 250-seat lounge. 

In June 1996, Ehrlich transitioned into the casino industry as the President, COO and General Manager of Monticello Casino and Raceway. Over the next 17 years, he successfully led the development and opening of a new casino featuring 1,800 slot machines – managing to complete the project on time and within budget.  

At Monticello, Ehrlich managed a team of 400 employees and oversaw all aspects of operations, including marketing, human resources, information technology, racing operations, finance, slot operations, surveillance and food and beverage services.  

Following his long stint at Monticello, Ehrlich took on a new challenge as a Management Consultant for Mohegan Sun Casino at the Concord in January 2014. During his tenure, which lasted until September 2015, he advised the Mohegan Sun executive team on New York State gaming issues and assisted in planning and developing a new casino project in Upstate New York. 

After his consulting role, Ehrlich became the General Manager of Downs Casino and Racetrack in Albuquerque, New Mexico, in September 2015. Over the course of three years, he achieved a number of impressive results, including the highest coin-in, net win, actual win and win-per-unit in the casino’s history. Ehrlich was also responsible for implementing cost management strategies, improving slot machine performance and boosting customer relations – contributing to the overall success of the Downs Casino and Racetrack during his tenure. 

In October 2018, Ehrlich joined the Navajo Nation Gaming Enterprise as the Casino General Manager for Northern Edge and Flowing Water Casinos in New Mexico. After four years in this role, he was ultimately promoted to the position of COO of the Navajo Nation Gaming Enterprise, based in Flagstaff, Arizona, in September 2022. In this role, he was responsible for overseeing the operations of four casinos, a resort destination hotel, a travel plaza and a food and beverage manufacturing division.  

Ehrlich’s experience and deep understanding of the gaming industry recently led to his appointment to the position of COO of Rush Street Gaming, taking over from Bill Keena. The role sees Ehrlich responsible for overseeing the operations of all five Rivers Casino properties.  

Commenting on his appointment to this role, Ehrlich stated:

“I’ve admired Rush Street’s strong leadership and steady expansion over the past two decades. I’m thrilled to join this dynamic organisation and look forward to contributing to the company’s ongoing success.” Cliff Ehrlich
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