21 September, 2023

Gibtelecom's Shaun Zammit Q&A: Up in the cloud(s)

Shaun Zammitt, Head of Sales and Account Management at Gibtelecom, speaks to Gambling Insider about its Cloud offerings, expanding in Asia and reaching more continents.

How do Gibtelecom’s offerings contribute specifically to the iGaming industry?

Gibtelecom prides itself on being a strategic partner in the iGaming industry. Our bouquet of Managed Security Services and Cloud Connect provide the iGaming industry with the right tools and infrastructure to operate efficiently, securely and competitively in the global gaming landscape.

We continually work to further develop our Cloud Connect product, which allows for seamless direct access via Gibtelecom’s own private network, to the top hyperscale providers with a cost effective dedicated connectivity solution. The primary focus moving forward for Gibtelecom, within the iGaming industry, is to diversify our international presence, providing our services to both new and existing customers in potential new geographic locations outside of Gibraltar.

How does Gibtelecom stand out from other telecommunications companies?

Although based in Gibraltar, Gibtelecom not only focuses on its home market but also drives to expand its international presence, providing a wide range of comprehensive solutions for locations external to Gibraltar, encompassing Cloud in the form of IaaS, Shared Cloud, Hybrid Cloud, Managed Security Services, Cloud Connect, Global Connectivity and more. Gibtelecom’s infrastructure is specifically designed to prioritise security and reliability.

The launch of Cloud services in Malta signifies our commitment to data sovereignty within the jurisdiction, setting us apart from the standard Hyperscale providers

In the iGaming industry, where data security and low latency are critical for function, Gibtelecom’s focus on these elements becomes a significant advantage for clients seeking robust and trustworthy solutions. Additionally, Gibtelecom’s offering guarantees that our client’s data is held in-jurisdiction, in compliance with regulation.

Gibtelecom’s Cloud offerings deliver a high-performance dedicated cloud infrastructure platform on a service-based consumption model. Through our customer portal, which has automation and orchestration capabilities, clients have a self-service experience, allowing them to create and manage their infrastructure environments in a matter of minutes.

How does Gibtelecom evolve with the changing needs of the industry?

Given the ongoing effect of Brexit and general alterations in the regulatory landscape, Gibtelecom has sought to offer services which cater more specifically for the EU and Asia markets. In May 2021 Gibtelecom launched its first Asian Data Centre in Malaysia, offering hosting, managed solutions and its full portfolio of Cloud services.

This was subsequently extended in 2022 to offer direct connectivity to our point of presence (PoP) in Singapore. At the start of 2022 a similar data centre was launched in Malta, being one of the best-connected Maltese data centres and the only one with direct connections to Africa.

The end of 2022 saw a further data centre with full cloud stack launched in Dublin. All these locations can be used to provide a single global network, with direct on-net connectivity between sites, allowing for multi-site backup and the ability to meet jurisdictional requirements for multi-country operators.

Gibtelecom’s data centres have independent power and are backed up by UPSs as well as a dedicated standalone generator. Its power and cooling systems, as well as its international connectivity links, offering full redundancy, ensure they are unaffected by power disruptions and can run indefinitelyas long as fuel is available.

Interestingly, as a Gibraltar-based telecommunications company, last year you launched operations in Malta. How have you found this new expansion?

Over the years, Gibtelecom has been engaging with operators in Gibraltar and beyond to deliver the infrastructure that has built the foundations for them to grow. The launch of a PoP in Malta was something Gibtelecom had envisaged rolling out and developing for quite some time.

Having always communicated strongly with our customers and listened to their needs and wants, Gibtelecom has consistently developed offerings which have adapted to the changes in technology and regulation. The launch of Cloud services in Malta signifies our commitment to data sovereignty within the jurisdiction, setting us apart from the standard Hyperscale providers. Gibtelecom’s launch in Malta has been extremely successful so far with a steady up-take of our services to date, reflecting the consistent and growing adoption rate of our services and adaptability to industry dynamics.