Paysecure announce smart routing for chargeback optimisation

Paysecure announce latest smart routing optimisation feature for managing chargebacks in real-time.

Paysecure announce smart routing for chargeback optimisation

Chargebacks can be a disruptive challenge for many merchants, particularly in high-volume, high-risk sectors like iGaming or Forex. Beyond the immediate financial losses, excessive chargebacks can damage relationships with PSPs (payment service providers), trigger penalties, and increase processing costs.

At Paysecure, our payment orchestration platform is designed to empower merchants to tackle challenges like these and Paysecure’s latest smart routing enhancement for chargeback optimisation is enabling merchants to handle chargeback ratios in real time while protecting business continuity.

Merchants often have limited visibility and control over how traffic is distributed across PSPs. When too many chargebacks accumulate with a single provider, PSPs may push back with higher fees, stricter thresholds, or termination of service. This creates a serious risk to operations, acceptance rates, and revenue streams. Traditional solutions only report or flag chargebacks after the damage has already been done, however with Paysecure you can now take action in real-time.

Smart routing for reducing chargeback risk

Paysecure’s smart routing engine takes a proactive approach by continuously monitoring both transaction quality and PSP chargeback ratios. If a provider begins to show elevated chargeback exposure, our system intelligently identifies ‘good quality’ transactions, those with lower risk profiles, and routes them to that provider.

Paysecure’s solution provides merchants with real-time monitoring and intelligent traffic management to keep chargeback ratios under control. With Paysecure’s smart routing capabilities, operators can:

  • Balance risk by sending safer traffic to PSPs, merchants can maintain healthier ratios without sacrificing transaction volume.
  • Keep chargeback ratios within healthy limits without sacrificing transaction volume.
  • Prevent PSP pushback, avoiding penalties, restrictions, or disruptions.
  • Prevent issues arising before thresholds are breached through proactive, real-time management.
  • Maintain business continuity, ensuring payment flows remain open and resilient.

Real-time monitoring for real-time results

This latest smart routing enhancement for chargebacks enables real-time monitoring, automated decisioning, and intelligent traffic distribution that actively prevents chargeback issues rather than simply reporting them. With this functionality, operators have the tools to keep chargeback ratios under control, preserve access to vital PSPs, and build stronger, long-term provider relationships. It’s a smarter, more sustainable approach to risk management.

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Will Underwood
Gambling Writer

Will Underwood is a Writer at Players Publishing, contributing news and feature content across the company’s portfolio of leading B2B gaming publications, including Gambling Insider. Since joining the team in March 2024, he has covered key developments in the global gambling and iGaming sectors, delivering clear, timely reporting for an international audience.

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