Epic said it would use this decision as a “catalyst” to further improve its education programmes in schools, which are designed to expose the gambling-related risks that loot boxes pose.
Epic provided evidence of loot box-related harm to the UK Government 17 months ago, calling for a ban for use by under-18s and better education for parents and guardians.
The evidence included first-hand accounts from people affected; however, the company claims the Government failed to refer to this evidence when making its decision.
Epic Gaming and esports Consultant Jonathan Peniket, who has first-hand experience of loot box-related harm, said: “While I am happy to finally see the much-delayed response finally released by the Department of Digital, Culture, Media and Sport, I find myself unsurprisingly disappointed with the conclusions made. Overall, this is a huge missed opportunity for strong and meaningful change.”
Loot boxes are currently available to any in-game player. Epic believes their use should be banned for those under the age of 18, as it considers them to be a form of gambling.
Ministers are expected to hold discussions with UK video games industry figures via a working group, with an update expected in early 2023.