SNG meets ECA Responsible Gambling criteria
Spielbanken Niedersachsen (SNG), a Germany-based casino operator, has received certification stating the group has adhered to the latest standards in responsible gambling, according to the European Casino Association (ECA).
The group, operator of 10 casinos across Germany, agreed to an independent audit of its responsible gambling procedures, with the certification now permitting SNG to carry the ECA’s Responsible Gambling accreditation.
It joins nine other casino groups across Europe to have passed the regulations, with several others currently undertaking the auditing process.
The main criteria of the certification includes the following topics: employee training; player education; entrance policies; stakeholder engagement; advertising and marketing; and research and awareness.
Hermann Pamminger, ECA Secretary General, commented: “The ECA not only holds itself accountable to an unwavering set of principles by which the licensed and legal land-based casino industry operates in Europe, but promotes independent scrutiny by industry professionals to ensure the highest levels of transparency are adhered to at all times.”
Max Rosle, Managing Director of SNG, added: “Responsible Gambling in Germany is an integral part of our day-to-day business as mandated by law. The audit, however, is an opportunity to improve our processes and develop our standards even further. It is in the interest of all members to support responsible gambling and in doing so, strengthen the credibility of the ECA.
“I would like to thank our auditors, Prof. J. Hafeli and Ms. S. Brecht, two experts in the field of Responsible Gambling and Management Training, for their competence and diligence. The audit was not disruptive and proved an invaluable and enriching process for our 10 casinos and all employees within our Group.”
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