OCR Labs Global can securely verify a user’s identity with just an ID and a smartphone – from anywhere in the world. Our ethos is that anyone, anywhere at any time, should be able to prove their identity to access services while providing operators and platforms with the highest quality fraud detection.
There’s a lot of demand in the gambling industry for an identity verification (IDV) process that works for both venues and online environments, as well as the ability to verify unstructured documents such as payslips and forms of proof of address.
Usually, iGaming companies perform Know Your Customer (KYC) checks using data. They do this because it’s frictionless, but there are points where the user will have to go through additional verification later on. This might happen when they’ve hit a certain threshold for deposits, if they’ve used cryptocurrency to make a deposit or if they want to withdraw money.
Most European companies would then use document verification as an additional layer of security, to perform a reauthentication. However, this process doesn’t work as well for operators in grey markets like Japan, where they need to be more certain they can trust the operator, since the Government doesn’t regulate them. That means offering KYC documents upfront – not when it’s time to withdraw funds.
In spite of the risks, most operators and platforms are still using agent-based approaches that are prone to human error, delays, and vulnerable to both external and internal fraud. By easily integrating a fully automated solution that can perform identity verification independently and at the highest level of accuracy and usability, OCR Labs Global has changed the way identity verification can be performed.
For OCR Labs Global, then, the biggest challenge now is to re-educate operators about a way of performing IDV that’s different from what they’re used to - and convince them that it’s better for both the player and the operator. Our fully automated approach to ID Verification is faster to approve players, quicker to spot fraud, dependable any time of the day and scalable with peak traffic.
Technological improvements mean that facial biometrics can be done in seconds, just by smiling at your mobile phone’s camera. OCR Labs Global uses advanced image analysis and deep learning technology to verify any user by linking their face to their identity documents that are built to stay ahead of fraudsters, and remove the burden of identity verification and regulations (KYC & AML) for their customers.
Our deep neural network is built to detect pixel changes, deep fakes, screens, printouts and more – and it continues to learn new techniques in real-time. Using live video, it also determines the context of the face shown and reviews objects and surroundings in the room – before, during and after a facial biometric check.
This means it’s frictionless for the player and it also reduces fraud substantially. OCR Labs is the only company to have all our own proprietary technology – every element of the process is built and updated by OCR Labs to meet the changing needs of clients and regulatory requirements around the world. An automated solution like OCR Labs removes the pressure and costs of manual teams, which are expensive to run, and introduce more opportunities for human error at every step. OCR Labs also frees up time for these teams, making it possible for the thousands of people performing manual reviews to do more valuable work to alleviate pressures like the amount of ID documents that need to be reviewed, and sourcing proof of funds.
The OCR Labs solution verifies 16,000+ documents in over 230 countries and principalities, and processes 142 languages and typesets – more than any other identity verification provider. OCR Labs Global also meets the most stringent privacy, data protection, security, resilience standards and global digital identity trust frameworks - including iBeta, TDIF, SOC 2 and ISO 27001. If you would like to experience our technology for yourself, and see the change that fully automated identity verification is bringing to gambling, then please reach out to us at [email protected]. We’ll be present at SiGMA Europe or if you would like to meet in person just send us an email to organise a time at stand B79.
