SoftSwiss' Managed Services Anti-Fraud team has concluded training courses in Know Your Customer (KYC) and Customer Due Diligence (CDD).
The certifications were awarded by the International Compliance Association (ICA), helping the team build up its expertise in the KYC department.
The ICA’s certification is globally recognised, while SoftSwiss' Anti-Fraud team provides all online casino clients with security coverage and fair prevention services.
This includes checking bonus abuse, evaluating and blocking duplicate player accounts, and investigating potential collusion.
Anastasia Vyshinskaia, Anti-Fraud Team Lead, said: “Our team is always eager to learn and this time we’re excited to announce that two of Anti-Fraud team members graduated from the course in KYC and CDD.
"Similar to the whole SoftSwiss brand, our team is striving for excellence in all services, from investigating abusive behaviour to recognising and detecting suspicious player activity and cases of identity thefts.”
SoftSwiss recently announced the inclusion of a new game type in its game portfolio – crash games.
Ivan Montik, Founder of SoftSwiss, also spoke to Gambling Insider about the company's progress and upcoming goals earlier this year.
He said: "The main changes in the online casino industry come from changing player demands.
"Ten years ago, everyone was playing on a PC, whereas today the bigger part of users have gone mobile and want to place bets and enjoy their favourite games on their phones.
"To meet the growing mobile gaming demand, software providers have to stay tuned and introduce timely changes to their platforms and games."